1. Home
  2. Warranty

Lifetime Limited Express Warranty*


Product Purpose. The Heritage Acoustics™ products are intended to supply our customers with the best all-around music experience. Our products are best used to supply background music and home theatre audio.

Inspection:  Upon receipt of the product, immediately inspect it thoroughly for any damage that may be apparent.   If there is apparent damage, contact customer service for instructions on return and replacement of the product.

*Please note: Due to the nature of Landscape Audio Product and exposure to the elements Heritage Acoustics will limit the warranty on this product to a Limited 5 year on parts.

What does this limited express warranty cover?  This limited express warranty is provided by Astrosound Audio Co., Ltd. and covers any defects in Heritage Acoustics™ products due to materials or workmanship for as long as you own the product. This limited express warranty covers you if you are the original owner of the product and purchased it directly from an authorized dealer or distributor.

What is not covered by this limited express warranty?  This limited express warranty is limited to major defects that result from poor construction or defective materials.  This limited express warranty does not apply when the product has been installed incorrectly, abused or misused, such as voltage inputs in excess of stated maximums. Also, not covered are power surges or “acts of God” (i.e. disasters, lighting strikes, etc.).  The limited express warranty is void if the product is modified or altered from its original purpose.

How long does the limited express warranty last?  This limited express warranty lasts as long as you are the original purchaser and owner of the product.  This product is not warrantied for commercial use.

What will the manufacturer do?  If the product, when used properly, is shown to be defective due to material or workmanship, then Astrosound Audio Co., Ltd. will, at its option, either repair or replace any defective product. The replacement of defective product will consist of the most current similar model to the defective product.

Additional limitations. This limited express warranty does not cover and no event will Astrosound Audio Co., Ltd. be liable for, damages in excess of the purchase price that you paid for the original product.  Additionally, to the extent permitted under South Carolina law, incidental, special, or consequential damages are not covered by this limited express warranty.  This limited express warranty shall be subject to and interpreted under the laws of the State of South Carolina and any action to enforce the terms and conditions of this limited express warranty must be commenced in the courts of Georgetown County, South Carolina.

How to make a claim under this Limited express warranty.  To make a claim under this Limited Express Warranty, the defective product must be shipped prepaid and insured along with the proof of purchase to the Authorized Reseller/Dealer where it was originally purchased.

DISCLAIMER OF IMPLIED WARRANTIES. THE STATEMENTS IN THIS LIMITED EXPRESS WARRANTY CONSTITUTE THE ONLY WARRANTY BY ASTROSOUND AUDIO CO., LTD. FOR OR WITH RESPECT TO ITS HERITAGE ACOUSTICS™ PRODUCTS. ASTROSOUND AUDIO CO., LTD. DISCLAIMS ALL OTHER WARRANTIES, (EXPRESSED OR IMPLIED) INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS LIMITED WARRANTY DOES NOT COVER LABOR COSTS FOR THE REMOVAL AND/OR REINSTALLATION OF THE PRODUCT.